Worried About Someone?
If you’ve noticed worrying changes in a friend or loved-one, here are the important things to hold clearly in your mind:
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THEY NEED to know someone has noticed them
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THEY NEED to know someone cares
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THEY NEED to know they are not alone
So, most importantly, the key message here is:
Reach out. Say something.
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Take the pressure off yourself by understanding that while you CAN’T fix their problems:
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YOU CAN help by listening
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YOU CAN make a difference
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YOU CAN potentially save their life
Here are some practical ways you can START to help them:
Spot the possible signs
Trust your gut
Ask about suicide thoughts
Really listen
Tell someone together
These are five basic tools for a conversation about suicide.
S.T.A.R.T.
Spot the possible signs
Most people thinking of suicide do let others know that they’re struggling – consciously or not. There are almost always signs – but tragically, too often we only realise this after a suicide.
These show up differently, are not all present in everyone, and are often not easy to spot. So, it’s important that we are aware and curious, and that we respond quickly and respectfully to any one of these.
Signs that someone may be thinking of suicide include:
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Withdrawing: avoiding contact with friends and family
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Becoming irritable or confrontational
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Becoming quiet or anxiousActing recklessly
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Sleeping too much or too little
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Saying negative things about themselves ‘Joking’ about their emotions
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Putting affairs in order e.g. giving away possessions, or making a will
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Talking or writing about death, dying or suicide, including celebrities who have died by suicide
They most often arise from experiencing a significant loss: relationship, job, finances, friendships, bereavement, reputation, status, identity. Not always… but often.
Phrases or themes to watch out for on social media/online:
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I hate myself. WORTHLESS
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What’s the point? HOPELESS
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It’s all too much / I can’t cope. OVERWHELMED
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No one would notice if I wasn’t here. FEELING INVISIBLE
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People would be better off without me. FEELING A BURDEN
Trust your gut
If you notice any one of these signs, or you notice that your ‘gut feeling’ is trying to tell you something: please don’t ignore what you have seen, heard or felt.
If you sense that someone you know is behaving or feeling differently, it’s OK (in fact, important) to trust and act on these thoughts.
If you’re not sure what to say, keep it simple: Share what you’ve seen.
Share what you’ve heard. Share why you’re worried.
This alone gives a life-saving message: I see you. I hear you. You matter.
Ask about suicide thoughts
The only way to know if someone is thinking about suicide is to ask them directly:
“Are you thinking about suicide?”
Or: “Are you having thoughts of ending your life?”
There are understandable fears around asking this question; this is one area where training can really help. For now, please know this:
It is safer to address the issue of suicide directly rather than avoiding the issue
Asked with genuine concern and compassion, this respectful question can save a life
If a person answers “yes”, they are instantly safer because they are no longer alone with thoughts of suicide
If they don’t tell you they’re thinking of suicide, and you don’t ask, you might never know… until it’s too late
Asking about suicide WON’T:
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Make it more likely to happen
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Put the idea in their head
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Asking about suicide WILL:
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Show you believe and respect them
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Demonstrate you care about them
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Confirm they are not alone
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Let them know it’s OK to talk to you about suicide
Really Listen
Actively listening is the most helpful thing we can do after asking about suicide… and at most other times in life too. This means:
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Taking whatever you hear seriously
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Repeating their words back to them in your own words (to show that you are listening)
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Checking you have understood them properly
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Accepting that what they say they feel IS what they feel
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Empathising: “I can’t imagine how painful this is for you, but I would like to try to understand.”
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Controlling our own discomfort and ‘not knowing’ (they likely won’t have any answers, and we don’t need to have any either)
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Asking them about their reasons for living and dying… and listening to their answers
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Being honest: “I don’t know what to say right now, but I’m glad we’re talking.”
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Encouraging them to focus on getting through the day rather than looking to the future
And to really listen, we need to AVOID:
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Offering answers, solutions or advice, especially including “Cheer up!”, “Man up!”, “Snap out of it!”, or “Pull yourself together!”
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Judging or blaming: “You should be grateful.”
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Minimising: “You’re being silly.”
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Interrupting… or filling silences
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Asking probing questions (these are often driven by our own curiosity rather than what the person needs)
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Making promises we can’t keep
Tell someone together
Sometimes people are understandably resistant to talking to others about their thoughts of suicide, and might ask you to keep things confidential.
BUT you must never be the only person who knows that someone is thinking about suicide. That isn’t fair or safe for them – or for you. You are just two people. Any safety plan will need to involve other people: ideally at least two others, and probably a mix of formal and informal resources.
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Click here for resources in all key areas.
After you’ve listened, and you are sure they’re feeling supported and connected, ask who else they would be comfortable talking to: A doctor or counsellor? A 24/7 helpline such as the Samaritans or Papyrus (for under 35s)? Maybe a close friend, or family member?
Agree who else you’ll talk to. TOGETHER.
Plan out what you and they will say. TOGETHER
Phone or visit them. TOGETHER
And finally
1. If someone is in immediate danger:
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Keep yourself safe
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Do not leave them on their own – stay, or find someone to be with them
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Dial 999 and ask for an ambulance, or take them to A&E at their local hospital
2. Take care of yourself too.
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Supporting someone in distress can be distressing in itself. After you’ve supported someone, find a friend or a confidential service who you can talk through your experience with, and discuss what you need now.
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When the opportunity allows and to learn more, consider taking suicide prevention training. This is potentially life-saving knowledge that is highly relevant to our 21st century society. Depending on the time you have available, you could consider ZSA (20 minutes), TAS10 (90 minutes), Suicide First Aid (one day) or ASIST: Applied Suicide Intervention Skills Training (two days).
Once again
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YOU CAN help by listening
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YOU CAN make a difference
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YOU CAN potentially save their life